Making Telecom Less Expensive

Simply put, most businesses overspend for voice and data telecom services. And, given the huge outlay for telecommunications in today's digital world, those excess costs often lead to notably reduced bottom line results.

Armadillo Network Services is a national force in telecommunications consulting, delivering significant cost reductions to our clients while simultaneously improving their overall telecom landscape. Each of our powerful cost-saving services can be individually selected or bundled together to address your unique telecommunications infrastructure and management needs.

 

 

 

 

 

 

 

 

 

 

 
 
  • Our consulting expertise includes: 
  • Defining/refining the strategic vision for customer contact
  • Identifying the technology requirements to effectively address the strategic vision
  • Conducting comprehensive, unbiased analyses and assessments of your current network infrastructure and services
  • Developing business requirements
  • Developing technical and functional requirements
  • Defining customer segmentation requirements
  • Identifying self-service technology applications
  • Evaluating "gaps" in the current technology platform
  • Defining technology to meet the business requirements
  • Identifying and recommending short and long-term solutions, including features, functionality, and scalability requirements
  • Defining technology options and related costs
  • Developing long range strategic technology plans
  • Developing the business case and defining ROI's
  • Defining a short list of vendors that meet the business, technical, and functional requirements; Leading the development of the selection criteria and selection of technology vendors
  • Our Consulting Approach  
  • Our consulting approach typically includes the following steps: 
  • Defining the Business Requirements - Includes onsite interviews, observations, and demonstrations.
  • Reviewing the Functionality of the Current Technology - Involves onsite analyses of current technology.   
  • Gap Analyses - Involves benchmarking and assessing business requirements and needs against current technology
  • Providing a Complete View - Involves an analysis of priorities and competitive benchmarks to identify “best of breed” network solutions for your business.
  • Developing Phased Recommendations - Involves defining the gaps and strengths/weaknesses of current technologies and system functionality and recommending a plan to address these gaps in phases.
  • Developing the Business Case & ROI's - Includes developing ROI's based on performance improvement factors and technology costs. 
  • Selecting Vendors - Includes developing a short list of the vendors who meet the basic business requirements and developing RFP business and selection criteria.

How is Our Approach Unique?

  • Our consulting approach to technology assessment is unique - The benefits of this approach are that we understand:
  • The importance of defining the business requirements as the first step.
  • The need to define the functionality of the current technologies, systems, and applications to leverage the investment already in place.
  • The contribution of proper technology applications to an effective and efficient network.  We focus on serving the customer.
  • The importance of benchmarking in identifying "best practices" for short and long-term technology solutions.
  • How the internal infrastructure will impact technology integration and utilization - we work with you to develop plans that can be phased in to the organization and absorbed over time.  

Finally, we understand the importance of being independent and vendor-neutral so that recommendations can be made in the best interest of the client, without being influenced by vendor commissions.  

 

 
 
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